The Owner is BILLIE STUDIO PTY LTD ATF BILLIE STUDIO TRUST (ABN 29 189 241 794.) T/A Decor It Studio, including its employees and contractors. By using our services, you agree to be legally bound and to abide by these Terms. If you do not agree with these Terms, you must not use our services. We may modify this Privacy Policy at our discretion and will take immediate effect from its date of publication. If changes are significant, we may choose to notify you by email. You cannot unreasonably reject, refuse or delay such modification of these Terms. 

1. The ‘Owner’, ‘Hire Company’, ‘We’ , ‘Our’ or ‘Us’ refers to Decor It Studio.
2. The ‘Client’, ‘Hirer’, ‘You’, or ‘Your’ refers to the individual(s), sole traders, small businesses, companies, partnerships or unincorporated entities (including any representatives) hiring from the Hire Company, as noted within the quote/s and invoices/s attached to these terms and conditions.
3. The ‘Hired Goods’ or ‘Equipment’ refers to all items hired by the Client from the Hire Company.The all the Décor (see categories on website), Props, Carpets, Linen, Glassware, Products, Preserved/Dried Flowers, Artificial Flowers & Foliage, Centerpieces, and Accessories listed in the Quote, Invoices and Agreement supplied to the Hirer. 
4. ‘Terms’ means these Terms & Conditions (Conditions of Hire).
5. ‘Order’ means a confirmed hire with or without partial or full styling services included in the quote, tax invoices (deposit/d and full) and any agreements pertaining to the order.
6. The ‘Services’ or ‘Styling Services’ refers to professional services provided by the Hire Company. This includes, but is not limited to, consultations, meetings, all styling, event design, graphic design, floristry design, and custom design.
7. ‘Logistics’ refer to all labour provided by the Hire Company. This includes, but is not limited to vehicles, crew labour, packing, delivery, set-up, pack-down, and return. It is based on the items hired, the access, location within the venue and the number of hours it will take staff to execute the proposed equipment and services.
8. The ‘Invoice’ refers to all types of invoice issued by Decor It Studio. The Invoice should be read together with these Terms and Conditions.
9. The ‘Fees’ refers to the charges set by and owed to Decor It Studio in quote and invoice/s.
10. The ‘Venue’ refers to the location where your event will take place.

As the Client, You are responsible for, not limited to…

1. Communicating in a kind and friendly demeanour in accordance with our company values (available upon request)
2. Giving us clear and accurate information / instructions in a timely manner
3. Providing feedback in a timely manner
4. Advising us in a timely manner about any special requirements that you or your guests may have
5. Looking after the safety of suppliers while at the venue
6. Looking after our equipment while at the venue
7. Being on time for meetings and trial runs (if any)
8. Respecting our time after hours and onsite
9. Reading, understanding and signing our Terms and conditions

Hire may include DIY HIRE (client to pick-up and return) OR Décor It Studio to pack, set-up (style), pack-down & return.

2.1 HIRE PERIOD

Hiring commences from the dates specified on the order and continues until the equipment is returned to the registered warehouse premises of 3/15 Assembly Drive, Tullamarine, 3043, Victoria by us or the hirer. If you have chosen to have your order delivered and collected by us, the hire period will be determined by us and is dependent on the time and date of your event, access to the venue location and our delivery schedule.

1. The hire period is for the time out of the warehouse, not for the period of use. Any extension of the period must be agreed to by the Owner.
2. The Hirer agrees to return the equipment to the registered premises address of 3/15 Assembly Drive, Tullamarine, 3043, Victoria, on or before the end of the hire period as specified in the order.
3. Hires returned outside of the dates specified on the order will incur a fee of 25% of the hire cost per day - Please contact the Hire Company to discuss requirements for longer hire periods.

2.2 THE HIRER’S OBLIGATIONS

The Hirer agrees in its entirety to:

1. Once the hired goods have been picked up by you, it is your responsibility to ensure the safe return of all of the Hired Goods at the end of the Hire Period at the agreed return location with the Hire Company. The Hire Company is not liable for any breakages or damage that occurs in the transportation of the Hired Goods in Your vehicle or any courier vehicles.
2. Ensure the safety of all hired goods, If the hired good have been delivered and setup by the hire company, from post set-up until our return for pack-down, bump-out and return, The Hire Company is not liable for any breakages or damage that occurs through this period. You must also allow the owner access to the goods at all reasonable times. Safe and acceptable access must be provided to the site. 
3. Must not remove the equipment from the location designated in the quote/invoice - unless negotiated with the Owner, this includes using the equipment on a second event, even in the same location.
4. Must not sub-hire the equipment part with possession or part with control of, the Equipment, without the Owner’s written permission.
5. Uses the Equipment in an acceptable, safe, and careful manner and only for the purpose and capacity it was designed or intended.
6. Ensures all Equipment is returned or ready for collection by the Owner’s employees in a complete, clean, dry, and properly packed condition and if being collected, is readily accessible. The Hirer will pay for all cleaning and/or drying costs and damage resulting from not properly drying, cleaning, and packing the Equipment. 
7. The Equipment must be returned in the same condition it was hired in, when it was collected, delivered, and returned immediately after use. This does not include linen or carpets - see below sections.
8. It is the responsibility of the Hirer to give the venue or catering all the correct instructions on the use of the Hired Goods.

2.3 QUALITY OF HIRED GOODS

1. The Hire Company makes the following guarantees to You in respect of the quality of Hired Goods. We do our best to maintain the quality and safety of our goods. Sometimes there will be evidence of wear and tear, and a colour variance due to batching and manufacture at a later date.  Please feel free to ask for a recent image of the goods to view it’s current state prior to hire.
   1. Please check over and count the Hired Goods carefully and notify Us prior to Your event if there is any existing damage, unsatisfactory condition (according to section 2.6) or missing items of concern. The Hire Company cannot provide assistance on any damages, missing items and unsatisfactory condition (according to section 2.6) that is reported after the event has occurred. Unreported damages may result in replacement or damage fees when You return the Hired Goods.
   2. If items are missing or damaged, the Hire Company will attempt to deliver the missing items or replacement items to the venue where Your event is occurring before they are required, however it cannot be guaranteed if Your event is located out of metropolitan Melbourne. If there are no replacement items available, the Hire Company will provide a substitute item that is suitable for the job and operates effectively the same.
   3. If the Owner is unable to provide the Equipment to the Hirer for any circumstances or reasons which are beyond the control of the Owner. The Owner may: 
2. Make the necessary changes to the Equipment, provided the end performance is not prejudiced; or
3. Cancel any order by notice in writingand will provide a full refund on the quantity of missing, damaged or unsatisfactory items.
   1. The Hire Company will not provide a refund for the Hired Goods that were suitably used by the hirer for your event.

2.4 PACKING & PACKAGING

Decor It Studio will supply appropriate packing materials for hired goods, including but not limited to, cell air foam wrapping, bubble wrapping, crates, packing blankets, ropes, Ratchet straps, and fabric and linen bags where applicable.

1. All packaging materials remain the property of Decor It Studio and must be returned in good condition along with the hired goods at the end of the hire period.
2. The Client is required to return all hired items using the original packaging materials provided. If original packaging (including décor boxes, crates, wrapping materials, and fabric and laundry linen bags) is not returned, or is returned damaged or incomplete, the Client will be charged a replacement fee.

2.5 PERMANENTLY DAMAGED, LOST OR STOLEN HIRED GOODS

If a Hired Good is permanently damaged, lost or stolen, You will be required to pay the full replacement fee for the damaged/lost/stolen items.

1. PERMANENT DAMAGE refers to Significant change to the Hired Goods such that the quality of the Hired Good can no longer be restored to its original condition. This includes but not limited to, breakages, sun bleaching, permanent staining (mould, lipstick, oily foods, heavy sauces, coloured wax) and fire damage. This excludes normal wear and tear from use, washable stains and regular soiling that can be removed by dry cleaning or stain removal cleaners.
2. STOLEN GOODS refers to items not returned within the order period, and when no communication regarding return has been advised to us. The Hire Company reserves the right to retrieve their property at any time from You and the location which they are being stored and used.
3. FULL REPLACEMENT FEE is a total payable with in 7 days of invoice which includes these costs…
   1. Cost of replacement product
   2. Cost of labour to manufacture that product (if applicable)
   3. Cost of time to resource a new product
   4. Cost of delivery
   5. Cost of any confirmed hire lost due to loss of product, until product in replaced

2.6 CUSTOMER DETAILS

The hiring company has the right to:

1. Check the personal identification of the person picking up the Hired Goods and keep a record of them until the items are returned in the appropriate condition and should breakages, damage or loss occur during your hire period.
2. Store credit card payment details (if applicable) of the Hirer until the items are returned or pick-ed in the appropriate condition. The Hire Company has the right to charge the nominated credit card for the cost of any losses, permanent damages or stolen Hired Goods. Details will be destroyed once hire period is completed

2.7 OTHER MENTIONS

1. The Hire Company has the right to check the personal identification of the person picking up the Hired Goods and keep a record of them until the items are returned in the appropriate condition.
2. The Hire Company also has the right to store credit card payment details (if applicable) of the Hirer until the items are returned in the appropriate condition. The Hire Company has the right to charge the nominated credit card for the cost of any losses, permanent damages or stolen Hired Goods.

Includes the hire of fabric-based products only and dry cleaning/professional laundering of Fabrics. This includes hire of all types of fabrics, napkins, table runners, tablecloths, chair covers, drape and any other fabric-based goods made available for hire by the Hire Company.

The Hirer agrees in its entirety to: 

1. Be responsible for the care and handling of all linen during the hire period stated on the order. This includes if this linen is delivered earlier to a venue for venue set-up.
2. If the Hirer’s event has sparklers, it is the Hirer’s responsibility to ensure sparklers are used & disposed of far away from the linen. If linen is damaged from burn marks (from candles or sparklers), the Hirer is responsible for full replacement cost.
3. Not attempt to wash the Fabrics prior to return, as incorrect laundering may cause damage. Under no circumstances is linen to be laundered by the Hirer. They should be dirty, not cleaned.
4. To ensure all linen is air-dried prior to putting in linen bags. Otherwise, they may grow mould and be permanently damaged, resulting in cleaning or replacement fees
5. If human biohazard materials (including but not limited to vomit, faeces, blood, or other bodily fluids) are discovered on hired linens, the affected items will be immediately disposed of for health and safety reasons. The Client will be charged the full replacement cost for all contaminated items.

3.1 PRE PACKAGED LINEN

Each piece of linen is hygienically prep packaged into clear plastic, in amounts, noted on each package.

The Hire Company will not

1. Provide a refund for the hired linens that have been opened (plastic has been broken) that were suitably not used for your event.
2. Provide extra linen ‘just in-case’, extra linens will incur a hire fee.

3.2 LINEN LAUNDRY BAGS

Linen hire is provided with an amount of Linen laundry bags, packed according to how much each bag can fit, determines how many bags are given to the hirer.

Hirer must;

1. Ensure all linen is air-dried prior to putting in linen bags. This action will prevent the linen from growing mould.
2. Return each linen bag undamaged. Damaged or lost bags will incur a replacement fee of $60.00 plus gst each

3.3 LINEN DAMAGE WAIVER FEE

An 8% Linen Damage Waiver is payable to cover all costs associated with normal wear and tear to the equipment. This cost is industry standard and is not refundable. The Damage Waiver does not cover loss or negligence resulting in the Equipment having to be replaced or written off. The calculated Damage Waiver charge is found in the ‘Surcharges” column on the provided quote

3.4 CANDLE WAX

No wax is to be left on table runners or linens. This may incur additional cleaning or item replacement fees.

If this does occur the Hirer will;

1. Incur a labour cost for removal.
2. Incur full replacement cost if long term damage to the linen is created by removing pooling.
3. Incur full replacement cost if Bees wax candles are found to be used. Bees wax ruins fabric and need to be totally enclosed to protect the tablecloths, napkins and/or runners.

3.5 CANDLES & CANDLE HOLDERS

There is to be no direct contact of candles on the linens.  Candle holders or dishes are to be used at all times. Glass sleeves ensure more protection. All candle holders must only be used with quality wax candles – see our range. We have these for purchase to ensure no damage is caused. There is no such thing as dripless candles, any breeze (eg an aircon or heater) will melt a candle quicker and ensures it will drip.  Using cheap or unsuitable candles will incur additional cleaning charges of $45 p/h.

Flowers and perishable items are natural products that are grown within Australia or sometimes sourced and imported from around the world.

Due to this, the availability of these products cannot be guaranteed by the Owner, but professional recommended to what is in season and general availability.

1. Flowers and perishable items rely heavily on weather conditions to be produced and sourced for the booking. As the weather is temperamental there are times when certain flowers and perishable items varieties are not easily available. On occasion, the Owner will need to substitute products specified on the Quote.
2. The Owner will ensure notification is made to the Hirer with as much notice as possible, prior to, if this occurs for the Hirer’s booking. The item will be best substituted to keep in line with the original aesthetic as best as the Owner can.
3. Flowers and perishable items need water and their preferred climate to survive. The Hirer’s booking may include bridal bouquets, buttonholes, pew ends, table centres, or arbours. These flowers and perishable items can damage, wilt or bruise throughout the day once the product is in use and exposed to such conditions. This is completely out of the Owners control to avoid this.
4. The Owner does not take any responsibility for flowers and perishable items that bruise, or damage once delivered or picked up; or that do not survive due to weather conditions on the Hirer’s booking day. The Owner will ensure adequate care instructions are supplied to the Hirer to keep the flowers and perishable items looking fresh for as long as possible.
5. Due to current rising costs of perishables, freight, and labour, there may be adjustments to the hirer’s quoted costs of these particulars prior to the Hirer’s event date. An adjusted invoice will be submitted to the Hirer for payment prior to Hirer’s event date. This will take effect should the overall costs exceed 10% of the original quoted cost.
6. Please note that specific periods of time throughout the year attract a price increase for all flowers, foliage’s, and sundries beyond our control. The availability of stock can also be varied, though the Owner will do their best to get all that’s required and order as far ahead as possible. These dates are as follows:
   1. Festive Season through Chinese New Year, 1 December – 30 Jan
   2. Valentine’s Day, 1 February – 14 February
   3. Mother’s Day, 1 May – 14 May

The Hirer agrees to adhere to the following, when hiring the Owner’s carpet:

• Under no circumstances are rose or flower petals, coloured tissue confetti or any materials that colour bleeds is to be placed or thrown on carpet at any time.
• The carpet is NOT to be used outside or in wet weather conditions or when not in use.
• Carpet Advice:

1. Roll out the carpet prior to your booking to ensure the carpet is in its pristine condition when walked used.
2. Carpet is then to be rolled up again asap, ensuring excess dirt is removed from the underside as you are rolling it up.
3. Shake carpet as you roll.
   • Further cleaning fees will be charged if returned extremely dirty/ stained.
   • The carpet is to be charge the full replacement value if damaged beyond the cleaning fee

The client is to be made aware;

1. All printed artwork maybe subject to price increases, from the original quoted price. These increases will be passed onto the Hirer, as they are out of our control and indicative of the rising costs within the current economy covering freight, logistics, and printed artwork. These price increases will need to be paid in full prior to the Hirer’s event date.
2. It is important to note that it is your responsibility to check the artwork and ensure it meets your requirements. Please take the time to check all the steps outlined below carefully. We are not responsible for mistakes that might occur after the proof is received. If your artwork needs to be changed, please specify those changes to us via email and the process will be repeated until the proof(s) attached are final.
3. Spelling and grammar - We ask that you double check the spelling of each guest's name, as well as menu items. If you wish to use a nickname rather than a guest's given name, please include both their given name and nickname, so that we can ensure each guest is accounted for. This is also why we require surnames, to confirm the correct amount of names should there be multiple guests with the same first name.
4. Dates - Please ensure you have your correct dates provided
5. Punctuation – double check this with Chat GTP or another person
6. Images – To be provided in a correct format
7. If there are errors discovered within the text after the digital proof has been approved, Bow Creative will revise the design without charge, however the customer will be responsible for the re-printing of the printed material at a discounted rate of the original cost of the item(s).
8. All artwork incurs a graphic design, print press and courier fee.
9. Final print ready artwork must be submitted to the printer five working days prior to dispatch or pick up date – some fabric items require 10 days. A 30% rush fee will be charged if this deadline is not met
10. Client artwork need to be supplied in a print ready format – download the Artwork for Specification Guide.

Cleaning fee’s related to décor having real flame wax candles can be found in the surcharges column on the quote.

• Are non refundable fees
• Any services and/or products that fall outside the scope of the Proposal will incur additional fees, and these fees will be notified to you.

9.1 LABOUR & LOGISTICS

Refer to all labour and vehicles provided by the Hire Company.  This includes, but is not limited to vehicles, crew labour, packing, delivery, set-up, pack-down, and return.

1. Logistic fees are calculated based on the number of items hired, the access, location within the venue and the number of hours it will take staff to execute the proposed equipment and services. Venues and locations that are challenging to navigate and deliver into, require additional time allowance.
2. If we provide services further than 55kms from Melbourne CBD, there will be a fee for all generally incurred additional travel (km’s and tolls), accommodation, food and staff costs.
3. We may charge you for any reasonable costs that we incur as a result of any delay caused by You or due to any circumstances that are within your reasonable control.
4. Décor It Studio is not liable if failure to deliver in time is caused by traffic, an emergency or a natural disaster.

9.2 DELIVERIES VIA A COURIOR

1. Where Hired Goods are required to be delivered via a courier service, such as a courier company, Uber, Auspost etc - a delivery courier fee will be calculated by location and weight / size of the parcels. An estimate of the delivery courier fee will be added to the Invoice at the time of booking but may be revised 5-days prior to the event when calculations can be more accurate.
2. The Hire Company may engage with and rely on external courier services to deliver your hire items, but when Hired Goods are not delivered on time, Decor It Studio will not refund the full cost of the booking or the courier fee.

9.3 CREW STYLING SERVICES

Our Crew Styling Services are available as an addition to an order for Hired Goods. We may be unable to provide styling services to You if we already have a surplus existing booking on the same date. We have a large team with possibilities to extend as required, we will always try out best. We can provide styling services to any location in Victoria.

1. Crew Styling Services will include the labour and professional advice for the duration of hours stated in the package that You have been invoiced for and confirmed.
2. If the allocated crew labour duration exceeds the order amount due to the client, poor planning, the venue or any other third-party supplier – the client is liable and will be invoiced extra hours.
3. All set-up and pack down on the day of your event including Our Hired Goods and those that We have discussed with You prior to your event in Our consultations together, via the phone or via all form’s electronic communication.
4. Any services and/or products that fall outside the scope of the original Quote or Invoice, will incur additional fees, and these fees will be notified to you.
5. Pack-down service includes removing all Hired Goods from the Venue on the night/next day of Your event and returning them to our warehouse.

9.4 CREW STYLING FOR CLIENTS WITH CROSS-HIRED THIRD-PARTY EQUIPMENT

In some cases, Decor It Studio may provide set-up and styling services for items you have hired from third-party suppliers. These services will be quoted separately on an hourly basis upon request. We accept no responsibility or liability for any third-party hired equipment, including but not limited to damage, loss, malfunction, safety compliance, or any injury or death arising from their use. All claims related to third-party hires must be directed to the original supplier. The Client remains solely responsible for:

1. All third-party hired items and their condition.
2. Ensuring all third-party items meet safety standards.
3. Any claims, damages, injury, harm, or death resulting from third-party equipment or items.

10.1 QUOTATION

1. The amount quoted is for the use of the Equipment, per item. for the agreed period.
2. Custom florals, manufactures items, stationery and signage, external suppliers and special purchases will be quoted accordingly from general stock equipment hire.
3. Additional charges may be calculated are for damage waiver, warehouse picking fee, cleaning fee’s,
4. Additional labor and logistic charges will be added if the hirer requires full service onsite styling…
   1. pack and load, delivery, set-up, return back to Decor It Studio 
   2. return onsite, pack down, pack and load, return, unload at Decor It Studio
5. Quotation is valid for 14 days

10.2  CONFIRMATION & DEPOSIT

A non-refundable deposit of 30% of the estimated quote value (EX GST) is required to confirm the order. This ensures that the order is put into production accordingly to meet proposed outcomes and deadlines.  Failure to do so will effect the deliverable outcomes of the order and will not be the responsibility of Decor It Studio. The order may be adjusted or added to post deposit invoice.

An order is confirmed only when;

1. A completely signed Terms & Conditions has been returned to us.
2. Full payment received to a bank account nominated by us; cleared funds in the owner’s bank account prior to delivery or pickup.
   • Deposits are required for all orders, with the exception of: 
3. Orders placed less than 7 days from delivery or pickup. This Order requires payment in full and cleared funds, prior to Order date, to confirm the booking.An immediate bank receipt or remittance is required.
4. All Custom Built or Special Purchase Orders require full payment upfront at the time of booking, in order to commence manufacture or the buying process.PLEASE NOTE: This payment in full is non-refundable, even in the event the order is cancelled or no longer required.
   • In case of a Government Sanctioned Closure (such as COVID) the Owner will honor the deposit payment for 12 months or the date of the re-scheduled event, whichever is sooner.  If the Order/Event/Hire does not take place in 12 months or a subsequent date confirmed, then the deposit will not be refunded.

10.5  PAYMENTS

Fees are payable by electronic funds transfer (EFT) to a bank account nominated by us, via a Stripe payment link found on you deposit invoice, by cash, or any other means reasonably determined by us from time to time.  Accompanied by a bank remittance.  If the balance payable has not been completed, the Hire Company reserves the right to with hold Hired Goods or Services until the payment conditions have been met and finalised.

1. SECURITY DEPOSIT the Owner may require a security deposit to be paid in addition to any hire charges, this is at the discretion of Owner and employees of Décor It Studio.
2. A SECOND DEPOSITE invoice may be issued on a quote larger than $20k ex gst or on an event longer than 3 months away.
3. ANY BALANCE on the invoice issued by the Hire Company must be paid by the due date.
4. FINAL BALANCE on the invoice issued by the Hire Company must be paid in full within 14 business days prior to order date (with cleared funds in the bank) prior to release or delivery of goods.
5. CREDIT CARD PAYMENTS will incur a surcharge on top of Order amount, which is out of our control.

10.6  FAILURE OF PAYMENT

1. If you fail to pay us in accordance with these Terms, we reserve the right to cease your work immediately without notice, and may seek damages for the loss suffered by us due to your default.
2. We reserve the right to charge you interest in respect of the late payment of any money due under these Terms at the rate of 5% above the cash rate from time to time of the Reserve Bank of Australia from the due date to the date of receipt of payment.
3. COLLECTION OF PAYMENT along with all collection fees, legal fees, or any expenses involved in the collection of these charges will be borne by the Hirer.

• Cancelled within 90 days of the event date: 25% of the remainder of the total balance is payable;
• Cancelled within 60 days of the event date: 50% of the remainder of the total balance is payable;
• Cancelled within 30 days of the event date: 75% of the remainder of the total balance is payable;
• Cancelled within 14 days of the event date: 100% of the remainder of the total balance payable.
• Any refunds that are due will be made via bank transfer to the hirers bank account.
• In the case of a Government Sanctioned Closure (such as COVID) Events that are 7 days or less from the agreed date of delivery, the Hirer will receive a refund for the delivery and collection fees only, as such, the Hirer forfeits any additional payments made.

No refund applies to;

• The non-refundable deposit on all Orders/Quotes/Agreements – this will forfeit the booking.
• The cancellation or reduction of floral product within 14 days of delivery or pick up.
• The cancellation or reduction in numbers and of custom built or manufactured line items, special purchases or any costs incurred on flowers, or items such as candles, batteries etc that are required for you décor, ordered specially to fullfil this order.
• Design or production services such as Graphic design, concept and design, and administration fees.

12.1 ADMINISTRATIVE SURCHARGE

1. Kindly note an administrative surcharge of 10% of the total balance will be applied, in the event of each postponement where there is more than one postponement. For the avoidance of doubt, the first postponement will not incur an administrative surcharge.
2. This administrative surcharge covers all efforts undertaken by the business owner in executing the services engaged in line with the postponement. This includes, but not limited to, activities such as additional follow-up correspondence due to COVID-19 impact on event schedule, revisions of mood boards, revisions to event plan, research and coordination for change of venues or vendors, etc.

12.2 PRICE CHANGES FOLLOWING POSTPONEMENT

1. Where the Event is required to be postponed to a second calendar year from the original event date, please note that a price change may occur at the discretion of the business owner. The business owner will endeavour to provide prior communication of a potential price change before issuing an invoice for the price change.

The Owner may terminate the hire. In this event, the deposit paid, and any other monetary value shall be returned to the Hirer. The Hirer shall have no claims for such termination.

We may choose to terminate this Agreement at any time, within 7 days notice to you, if:

1. We consider that a request for a Service is inappropriate or for any improper, immoral or unlawful purpose;
2. You fail to provide Us with clear and/or timely instructions to enable Us to provide the Services;
3. We are of the view that there has been a breakdown in our working relationship and You fail to pay our invoice(s) in accordance with these Terms
4. If You become abusive, harmful or dangerous to any person employed by Décor it Studio or any of our contracted suppliers.
5. Any rights or obligations that have accrued up to and including the date of termination will survive.
6. You will pay us for all work done up to and including the date of termination.
   • At Our discretion, we may terminate this Agreement at any time, and without notice to you, if you become insolvent (for company clients) or bankrupt (for individual clients).

We do suggest that every Client has a wet weather plan organised prior to their event day to avoid additional costs, missing out, stress and inconvenience. In the occurrence of wet weather, We will use our reasonable endeavours to make alternative arrangements.

1. We will not be liable for any loss suffered due to the change of venue or poor weather.
2. Hired Goods must be protected and moved out of the wet weather, or damage fees will be incurred by the Hirer.
3. If We have to cancel any/all of the Services because we are unable to continue due to a medical or personal emergency, or some other event beyond our reasonable control, we will use our reasonable endeavours to find an alternative professional to complete the Services. We will not charge you for the time involved in doing this.  However, you must pay for the Services up to and including the date of cancellation.

• If the Owner is unable at any time to perform any of its obligations whether wholly or partly by reason of any cause beyond its control (including without limitation, acts of God, inclement weather, strikes, lockouts, fires, riots, civil commotion or unrest, interference by civil or military authorities or act of war) the Owner may give written notice to that effect to the Hirer, giving full particulars of such force majeure in which case the obligations of the Owner under these Terms & Conditions (Conditions of Hire) shall, to the extent that they are affected by the force majeure, be suspended during the term of the force majeure. The Owner shall not be liable for any loss or damage suffered by the Hirer because of any delays caused by such force majeure events.

16.1 THIRD PARTY CROSS HIRE & SERVICES

The Hirer hereby releases the Owner, the Owner’s staff, and contractors from and agrees to indemnify the Owner in respect of any third-party claims, action, suits, demands, costs and expenses for damage or injury to person or property arising directly or indirectly out of the hire or use the Equipment by the Hirer or these Terms whether this results from negligence of the Owner, its staff, or contractors or otherwise.

16.2 OWNERSHIP OF GOODS

The Hirer acknowledges that all property in and title to the Equipment remains with the Owner.  The Hirer does not acquire any property in or title to the Equipment and the Hirer’s interest in the Equipment is as bailee of the Owner only. Unless stated on the corresponding line item on the order that the product is for a retail purchase and goods are to remain with the client.

• If the Equipment is lost or damaged the Hirer must contact the Owner. Notification does not absolve the Hirer from its obligations under these terms.
• The Hirer shall not attempt to repair the Equipment if damaged.
• The Hirer will be responsible for the Equipment from the time of pick up or returned by the hirer or post-delivery and setup, until or collected by the Owner.
• The Hirer will be liable for any Equipment that is lost or damaged however caused during that period. If the Hirer breaches any of these Terms, the Hirer, shall without limitation be liable for the following:
  1. Any costs incurred by the Owner in repairing or replacing the Equipment.
  2. Additional Hire charges for the Equipment until the Equipment is repaired or replaced.
• If the Equipment is lost or damaged and the loss or damage to the Equipment is caused by the negligent or willful act or omission of the Hirer, the Hirer will be liable for any other costs incurred or losses suffered by the Owner as a result of the loss or damage.
• The Owner shall not be liable for any loss or damage caused to any person, property whatsoever arising from the use of the Equipment hereby hired. The Hirer indemnifies the Owner in respect to any claims for such loss or damage.
• The Hirer agrees to pay the Owner’s hire charge including charges for damage, loss and repairs or any tax, GST, duty, levy expenses paid or payable by the owner. Additional charges relating to loss, damage, repairs, or other expenses are to be paid within 7 business days of the relevant invoice.

The Hirer will maintain at its own expense all appropriate policies in relation to:

1. theft or damage to the Equipment hired in an amount not less than the full replacement cost of the Equipment.
2. liability, property, and casualty insurance coverage in amounts necessary to fully protect the Owner and its Equipment against all claims, loss, or damage whatsoever.

Decor It Studio act as an independent contractor facilitating and brokering the contract(s) between you and any third-party suppliers and service providers required to complete your full service design and styling services.  All claims related to third-party hires will be directed to the original supplier.

1. We will be the contracting party with the supplier and service provider. We will take reasonable steps to select appropriate suppliers, but we are not responsible for the equipment, performance or attendance of the suppliers. In the event of non-attendance, non-performance or inadequacy of any supplier, we will take reasonable steps to enable the event to take place in accordance with the stated invoice and discussed services
2. We reserve the right to make any changes to third-party pricing, services and goods engaged due to hire availability or logistical circumstances. In the event of any specific requirements (including without limitation any significant design changes, and ordered quantity) representing a total Styling Budget price increase, you will be notified and afforded an opportunity to confirm.
3. In the event of an emergency, including on the day of the event, we may take any action we deem necessary to maximise the success of the event and fulfil the Services.
4. Decor It Studio accepts no responsibility or liability for any third-party hired equipment during the hire period, including but not limited to damage, loss, malfunction, safety compliance, or any injury or death arising from their use.

The Owner reserves the right to take photos at the event location utilising the Owner’s Equipment – taken with the focus on the provided set-up to ensure correct delivery and documenting purposes.

Though always take photo of the set-up but sometimes we may employ a third-party styling photographer to take photographs of the event styling and details of the event for our portfolio, website and social media use. We will also kindly send You the photography gallery after the event at no additional cost.

You give us permission to use any photograph the event setting for viewing on our website, related social media outlets, for promotional purposes in forms of advertising and any other than publication. We will also obtain consent from you and your photographer for the use of their professional images contracted by you.

All concept proposals, designs, photography, and creative content displayed on this site and provided to clients are the sole property of Decor It Studio and are protected by copyright law.

No designs, images, concepts, or materials may be reproduced, replicated, copied, or used in any form—whether in whole or in part—without the express written permission of Decor It Studio.

Unauthorised use, reproduction, or distribution of any copyrighted material will constitute a breach of copyright and will be subject to legal action.

• Neither You or Us, may disclose Confidential Information about or belonging to the other without the other’s consent. Notwithstanding, we may disclose Confidential Information to:

1. its insurer or legal advisors, provided that the Confidential Information remains confidential;
2. if required to do so by law or by a regulatory authority including under subpoena;
3. if required for the proper performance of the Services.

• “Confidential Information” means all non-public information or documents which either party receives or produces in connection with the Services, but does not include any information which is:

1. Or becomes generally available to the public other than as a result of a breach of this clause;
2. Known to either party prior to Decor It Studio commencing the services;
3. Received from a third party who owes no obligation of confidence in respect of the information; or
4. Developed by either party independently of the services to which these terms relate.

In the event of a dispute between Us and You, the parties agree to attempt to settle the dispute by engaging in good faith with each other in a process of mediation before commencing arbitration or litigation. The engagement of Services with Us does not create a partnership relationship. Neither You or Us, have the authority to enter into contracts on the other party’s behalf. You agree that we will not be prevented or restricted by virtue of Our relationship with You under this Agreement from providing Services to Our other clients, some of whom may be in competition with you or have interests that conflict with Your own.

• This Agreement contains the entire agreement between you and Decor It Studio relating to the Services. It replaces and supersedes any previous correspondence, understandings or other communications (written or oral). 
• The validity, construction and performance of these Terms shall be governed by the laws of the State of Victoria. The parties agree that any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the Courts of that State.
• If any of the Terms & Conditions (Conditions of Hire) becomes void or unenforceable for any reason, then that part will be severed from these Terms to the intent that all other parts that do not become void or unenforceable will remain in full force and effect and be unaffected by any severance of other parts.
• Failure by the Owner to insist upon strict performance of any of these Terms & Conditions (Conditions of Hire), or to exercise in whole or in part any right that it may have under these Terms & Conditions (Conditions of Hire), or at law, shall not be deemed to be a waiver of any rights that the Owner may have and shall not be deemed a waiver of any subsequent breach by the Hirer of any of these Terms & Conditions (Conditions of Hire). These Terms & Conditions (Conditions of Hire) shall be governed by and construed in accordance with the laws of the State of Victoria. 
• If any part of these Terms is held to be illegal, invalid or unenforceable by a Court of law, the legality, validity and enforceability of the remaining parts will not be affected.